top of page
Search

"Is it unprofessional to use exclamation points?"

Writer: Lee Shainis
Lee Shainis
May 27, 2025
1 min read

People asked that in two separate trainings recently. My response: 

Mirror your audience when it comes to tone and directness. 

Professionalism requires adapting to different styles.

In my training, I discuss different ways to do this and common barriers. 

 
 
 

Recent Posts

See All
Don't jump to solutions

When people present a problem or concern, our instinct is to solve it for them. But often, they first want to know that you heard them and understand the concern. So before offering solutions, o

 
 
 
Reducing the stress of communicating

Recently, someone said that after the Simplify Communication training she felt less stress around communication. I hear similar comments often. Communication can be stressful, especially in challengi

 
 
 
How to know when it's good enough

When people email me after a Simplify Communication training, they often write at the bottom "P.S. I rewrote this email 20 times." 😂 I love that they're aware, practicing, and building communicatio

 
 
 

Comments

bottom of page