More people are using AI regularly. Yes it's weird and scary, but it can help you simplify communication. To be effective and efficient...

Two things I often hear from people who attend my Simplify Communication training: 1. "I now focus on what my audience wants from my...

People asked that in two separate trainings recently. My response:  Mirror your audience when it comes to tone and directness .  ...

In Simplify Communication training I discuss removing excess and simplifying sentence structure to make it easier for your audiences to...

"Misinformation really is becoming a crisis. It’s becoming a crisis of trust. It can impact the safety of students." - Cathy Kedjidjian,...

My Simplify Communication training impacts access, inclusion, productivity, efficiency, and trust. Below I included data and articles...

My previous newsletters explored big ideas, fear, and barriers. This one provides quick tips to make writing more readable and...

During times of change or conflict, we need to communicate in ways that minimize fear and distrust. Here are 4 examples of positive...

The idea of simplifying communication isn't new, but many are talking about it for the first time. It's often called “plain language”,...

Do you want to use creative or humorous language in your newsletter that 90% of the audience will enjoy, but 10% won’t understand?   Or...

I love leading trainings and presentations. I used to hate it, but now I have many proven tools I've learned from experience, feedback,...

Here are two tips that could change millions of mission statements 😂. 1. Use no more than 2 commas or 2 "and"s in a sentence that is 10...

How long do people spend reading a newsletter or email? Some want all the info and will spend 2-3 minutes. Most want only the essential...

If you're not effectively using Artificial Intelligence (AI) and programs like ChatGPT or Gemini, you will be less effective and...

“My sisters and I are the first people in our family to have college educations. I had a founder I worked with once tell me that he did...

"I didn't have time to write a short letter, so I wrote a long one instead." - Mark Twain.    You probably prefer a shorter version of...

Around 20 years ago, a friend who works at a financial institution said something about trust. He said “When people understand our...

It’s awesome that governments, schools, and other institutions are talking about language justice and language access.  Many are...

Data helps you to better understand your audience, make better decisions, and improve services. Sharing data effectively can generate...

If I write something or say something and you don’t understand what I say or write, is that my fault or your fault? Who is responsible? ...